Online & Mobile Banking

Online Banking
Access to your accounts 24/7 through a secure internet connection.

  • Check Account Balances
  • View Transaction History
  • Access check images online
  • Transfer funds between your First Citizens accounts
  • Set alerts
  • Pay bills with Bill Pay Express
    Bill Pay Express allows you to schedule regular payments, or make individual payments without making a trip to the post office for stamps or mail drops. Plus, Bill Pay Express is FREE! Click here to see a demonstration of Bill Pay Express.
  • Download account information for use with home/office software (Quicken, Excel, Microsoft Money)*

*download fees apply

Click here to view our Online Banking E-Sign Disclosure.

Do you have a popup blocker on your computer that is interfering with Online Banking or Bill Pay Express? Click here for step-by-step instructions for resetting your browser.

Click here for an Account Reconciliation form to help you balance your account.

Enjoy the freedom with eStatements! With your busy schedule, the last thing you want to deal with is your bank statements and clutter in your home. Instead of receiving a paper statement, you will receive an email notification when your estatement is available to download.

Click here for a guide to self-enroll for Online Banking & eStatements.

MobileAppButtonMobile FCB App

First Citizens has gone mobile! The Mobile FCB App is now available for Android and iPhone users.  The App combines the benefits of Online Banking with the power of your smart phone to provide quick access to your banking information.  No time to go to the bank?  The Mobile FCB App has Mobile Deposit Capture.  Mobile Deposit Capture lets you take a picture of your check with your smartphone and deposit it.  Bank anywhere, anytime!

Download the app only from the App Store or Google Play. Either scan the QR code to the right or while searching on your device, type in “Mobile FCB”UniversalQR4MFCNB.




Mobile Banking
Access your First Citizens Online Banking on your web-enabled mobile phone at Site is available for iPhones, iPads, Androids, Windows 7, and BlackBerry phones.

To access via a multi-media phone, go to

• Check Account Balances
• View Account activity
• Transfer funds between your First Citizens accounts
• Set alerts
• View check images

Click here to view help for multi-media phone users.

NOTE: If using a multi-media phone, you must first log-in via a PC and complete the security questions before setting up your mobile banking.

TelephoneBankingTelephone Banking

Telephone Banking provides you with easy access to your account information by telephone 24/7. Simply dial the Telephone Banking phone number: 1-888-326-2999.

Telephone Banking provides you with:

  •     Account information (checking, savings, CDs, IRAs, loans)
  •     Last withdrawals and deposits
  •     ATM and other automatic transactions
  •     Transfer funds*
  •     Payoff information
  •     Request a stop payment
  •     Loan calculator
  •     Bank hours

Telephone Banking Enrollment Instructions:
You’ll need one of your account numbers, your full social security number, and your primary zip code on file with First Citizens Bank. Call 1-888-326-2999, follow the enrollment instructions, and you’re ready to go!